Emkon Smart Support

Master service challenges with emkon. Smart Support! The app for mobile and worldwide collaboration in service and maintenance offers you:

• Live Video streaming of service processes for remote experts
• Laser Pointer in live video
• Delay-free voice communication via public phone network
• Still image capturing
• Text Chat for quick information exchange
• Joint working / Collaboration on still images in the Whiteboard
• Contact list and call option
• Call history with screenshots
• File manager with share and upload function
• Multipoint calls with several participants
• Easy and intuitive operation

Smart Support provides live video and voice communication from on-site technicians to one or more remote experts. The only requirement is a smartphone, tablet or laptop with a camera and an internet connection. The image quality is especially optimized for service and maintenance. To keep full control of all content, Smart Support is secured with latest encryption technologies.